right of withdrawal
1. Right of Withdrawal
If you are a consumer, you have a statutory right of revocation, so that you can revoke your contractual declaration in accordance with the following instructions:
1.1 Cancellation policy if the ordered goods are delivered or received in one delivery:
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Right of withdrawal
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must send us (SEEDOR GmbH, Höhenstraße 10, 70736 Fellbach, E-Mail: hello [at] seedor.io) a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have to repay the payment for the value of the goods that we received from you immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. The customer bears the costs of the return.
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(Design note 1.b + 5.b II)
Notice:
If possible, the goods should be returned in the original packaging with all accessories and packaging components. If necessary, please use protective outer packaging if the original packaging is no longer available, in order to ensure adequate protection against any transport damage. Damage and contamination of the item to be returned should be avoided. We would like to point out that the right of withdrawal and its consequences naturally exist independently of the observance of this notice, it only serves to facilitate the processing of the return.
1.2 Cancellation policy, for several ordered goods of a single order that are delivered or received separately:
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Right of withdrawal
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must send us (SEEDOR GmbH, Carl-Zeiss-Str. 5, 70736 Fellbach, e-mail: hello[at]seedor.io) a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have to repay the payment for the value of the goods that we received from you immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. The customer bears the costs of the return.
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(Design note 1.c + 5.b II)
Notice:
If possible, the goods should be returned in the original packaging with all accessories and packaging components. If necessary, please use protective outer packaging if the original packaging is no longer available, in order to ensure adequate protection against any transport damage. Damage and contamination of the item to be returned should be avoided. We would like to point out that the right of withdrawal and its consequences naturally exist independently of the observance of this notice, it only serves to facilitate the processing of the return.
2. Model withdrawal form
You can find the model withdrawal formhere .
3. Notes on the non-existence of the right of withdrawal
An exception to the statutory right of withdrawal exists in the following cases:
- In accordance with § 312g Para. 2 S.1 No. 1 BGB for contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer .
In these cases, the consumer is not entitled to a statutory right of withdrawal according to § 13 BGB.